Pub. 5 2024 Issue 2
By Don Hall, President and CEO, VADA
Recently, a close friend shared a car-buying experience that was, unfortunately, something we still occasionally hear about in the state and our industry. After negotiating with the dealer for nearly two weeks and settling on a price, he returned to the lot to close the deal — only to be met with nearly $10,000 in additional surcharges.
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