Pub. 1 Issue 1

28 VIRGINIA AUTO DEALER www.virginiadealers.com Unfortunately, this scam is not going away soon. The FBI reported that be- tween January 2015 and December 2016, there was a 2,370% increase in identified exposed losses. And this scam can affect individuals’ lives, including the hacking of realty transactions and court settle- ments. Title companies and lawyers have been victimized so frequently that many will not accept emailed wire instructions without verifying them by phone. So what do you do? No technique or technology is secure, but creating a lay- ered wall around your business can help prevent and deter scammers. Make sure your computer protections are state of the art and constantly updated. Scam- mer techniques are constantly updated, and their abilities are augmented by rapidly changing technologies. You can only keep up by requiring your computer vendor to maintain state of the art pro- tections and by following directions for implementation and use. Employee awareness training is a crucial aspect of any cyber security umbrella. Em- ployees must know of crimes like BEC and the related infiltration techniques. They must understand that a company that is a victim of a cybercrime can be crippled or destroyed, leading to the loss of jobs. Regularly monitor employee use of protections. Have your computer vendor develop protocols to protect against hackers. These are not difficult. One can find suggestions throughout the internet such as do not share passwords, do not write down passwords, do not click on links in emails from unknown senders, etc. One can implement those suggestions. But how often do you go, or have someone go, desk to desk to see if employees are paying attention. The first time you do, you will be horrified to see how many passwords are written on stickies or on blotters, how often passwords are shared, and how susceptible you are to employees clicking on phishing links. This must be handled like any other management challenge – set standards, train, monitor, and discipline for violations. Be especially careful of wire transfer scams. If you are selling, establish immedi- ately the method by which you will be paid. In each email you send or document you create, use a message warning against fraud, such as: “Because of the possibility of fraud, only accept payment directions such as wire transfer instructions if you personally verify the information by a telephone call to our publicly advertised phone num- ber.” If you are the buyer, never accept payment directions, such as wire transfer information, without calling a known person at the seller using the publicly advertised phone number. Because of the possibility of fraud, only accept payment directions such as wire transfer instructions if you personally verify the information by a telephone call to our publicly advertised phone number.